Getting Started
Welcome to SpiderRock Connect (aka SRConnect, Version 8, or V8), the most recent version of the SpiderRock trading platform running in next-generation data centers proximity-located to exchange matching engines. SpiderRock Connect includes several major new features, including a new ATS, a new API for sending and receiving live data objects called MLink and re-imagined tools that can be accessed via the web or desktop application. The popular SRSE/SQL API has also been upgraded, optimized and rebuilt while the classic Citrix-accessed tools are still available.
If a client firm wants to use the SpiderRock system, but is not yet a known entity, contact our Sales department to get onboarded.
Obtaining Credentials
If a user does not already have SpiderRock login credentials, but their firm has been onboarded with SpiderRock, they can obtain credentials by contacting the SpiderRock Client Support Desk. If a current firm relationship does not exist, the user should contact the SpiderRock Client Support Desk to begin the onboarding process.
Find our contact details here.
Once a user has been created within the SpiderRock system, they will be able to choose the type of system access that works best for them and obtain access credentials for:
Next-Generation Tools (including access to the ATS):
Users should contact the SpiderRock Client Support Desk to create a unique SpiderRock ID and generate an invitation that will be sent to that user’s email address. Upon receiving the email, the user will follow a link to complete their registration by saving a password and choosing their MFA method. After completing these steps, the user will be placed on the new Launcher page where they can launch any tools they have been configured to access.
Legacy Tools (accessed through Citrix):
The SpiderRock Client Support Desk will generate a password for the user, which will be sent via secure PDF.
Market Data Users:
The SpiderRock Client Support Desk will generate a unique API key for the user and contact them to deliver that API key.
SRSE:
Users should contact the SpiderRock Client Support Desk to either have a unique password generated for them or to select a specific password they would like. An existing SpiderRock ID will be needed in order to use the password. If an existing ID does not exist, users will have to contact the SPiderRock Client Support Desk in order to create one.
Accessing SpiderRock Connect via Tools
Users can access tools in a few ways depending on which tools they need access to.
For Next-Generation Tools:
Users can access the most recent version of the tools by logging in at https://spiderrockconnect.com/home or by downloading the desktop version there. Note, users must log in with their next-generation SpiderRock ID along with their associated MFA.
For Legacy Tools:
Users can access legacy tools through Citrix by logging in at https://sms.spiderrock.net/vpn/index.html. Note, users must log in with the credentials sent by SpiderRock via secure PDF.
For SRSE:
Users can access SRSE via a database client on their computer, an established cross connect, or by VPN access. Using the credentials they have been provided, users must connect via the public SRSE endpoints.
Accessing SpiderRock via APIs:
Users can access the SpiderRock system in several programmatic ways using APIs.
Testing and Using the Sandbox
SpiderRock Connect provides access to a test environment called the Sandbox. In this environment, there are pre-loaded datasets to help users test connection and applications in a predictable, safe environment with no risk of reaching the outside markets. To connect to the Sandbox, follow the instructions on our V8 Sandboxes here.